What is the distance to town?
We are a small Boutique Hotel, located a short three minute stroll from the central downtown area of Queenstown, New Zealand.
What is the cancellation policy?
Within 14 days of arrival 100% of total booking, within 30 days of arrival 20% of total booking.
Can we store luggage at the hotel?
We are happy to store your luggage for you between stays while you are away enjoying Fiordland and the surrounding regions.
Do you have lake views?
We have garden and mountain views from the hotel including Bob’s Peak and The Remarkables. Sorry no lake views.
Are there kitchen facilities?
Every room has its own fridge and coffee making facilities. Sorry, no other guest kitchen facilities available. We serve breakfast daily in our dining room and guests have the option to order a snack from our room service menu.
Are there laundry facilities?
We offer an in house laundry service for guests, this service can be charged to your room. We do not have a self service laundry facility for guests.
What are the differences between room types?
- Our Luxury rooms are situated at the front of the hotel overlooking central Queenstown, Bobs Peak and surrounding alpine scenery for which the area is renowned. These extra spacious rooms also include DVD/CD players and opulent New Zealand made possum fur throws.
- Our Deluxe rooms have garden and limited alpine views and our Standard rooms have no direct views.
- Freshly renovated, The Moonlight Room is our most relaxing and luxurious room. Overflowing in sumptuous fabrics, textures and materials, it features a draped, super-king bed and has been decorated with romance in mind! The furnishings are light and luxurious and the bathroom, complete with a Hydrotherapy Spa Bath and massaging shower head, allows for calming rejuvenation. Additional extras in our Moonlight Room include a Juliet balcony overlooking Central Queenstown and Bob's Peak, an I-Slim IPod stereo dock and charger, Samsung 26” LCD TV and a DVD/CD player.
Do you have airport transfers and what is the distance to airport?
We can organise a Taxi or Shuttle for you to/from the airport which is just 7km or 13 minutes away by car.
Are you located close to transports for ski fields?
We are just a three minute stroll to central downtown Queenstown, where ski field transportation regularly departs from.
Do you have off street parking? Is there a charge?
We have complimentary offstreet parking which is allocated on a first in first serve basis. There is also free parking available along the road side.
Is there a hairdryer?
Every room is complete with a hair dryer, iron and ironing board for your use.
Do you have GF/vegetarian options for breakfast ?
Yes, we have both Gluten free and vegetarian options available. Please let us know when making your reservation if you would like a gluten free/vegetarian option for your breakfast.